With the use of AI and cutting-edge technology, we provide best-in-class services for integrated customer support and customer retention.
CX management services at Udyama include Back-Office Processing and Integrated Sales. Our highly efficient sales force and the back-office team take intense care of your customers. Plus, we use omnichannel support and AI-enabled systems to ensure that your customers have an outstanding and exclusive experience whenever needed.
read moreOur inbound telemarketing executives ensure that customers obtain on-time responses and instant support whenever they need it. While receiving and responding to customer queries via call, email, chat, text, and tweet, we focus on collecting all the information and concerns submitted by the customer to provide the top-notch services possible.
read moreWe value our customers’ time. So, we are keen on providing the required services and support to customers at no time. Our outbound telemarketing team is responsible for providing your customers with the necessary industry-specific information leading to action within a reasonable time once a customer query comes our way.
read moreThe combination of our comprehensive escalation handling procedure and a productive team results in customer retention even in complicated situations. Since we have an outstanding team of skilled professionals in different sectors, we make sure to allot the right representative to resolve a prevailing issue.
read moreOur CRM is our strength, which includes right customer management strategies, streamlined systems and procedures, and current technological advancements. With our tailored CRM software, we ensure to receive, respond to, and take immediate action regarding customer queries without any hassle.
read moreAt Udyama, we are of the opinion that valuing your customers is the main foundation of the whole structure of customer retention. Our customized person-to-person approaches, 24x7x365 support, and problem solving attitude are our mantras for customer retention.
read moreWe believe that supporting your customer does not end with the closing of the deal or a successful sale. Post sale customer support is essential for customer retention and for a lifelong relation with your customers. We make sure that your customers enjoys a holistic support, that will make them come up with a positive attitude towards your brand.
read moreListening to the problems of your customers, identifying their grievances, and resolving them with the right approach and techniques are the three main factors leading to a highly positive customer experience. Our end-to-end customer services are entirely based on these three factors.
read moreOur customer support services are used by some of the top-notch companies form varied industries.
Want growth along with long-term relationship with your customers? Choose Udyama.
For us, customers are not just leads helping us expand our business. We believe in an approach, according to which we treat customers like human beings collaborating with us to grow together.
read moreOur services are aptly tailored to the specific industries our customers deal with. Thus, we provide specified and meaningful services instead of generalized support.
read moreUdyama leverages modern technological advancements including AI-powered systems, data-driven insights, omnichannel support and management, etc., to improve customer experience to an unprecedented level.
read moreOur end-to-end data management and security measures preserve the privacy of our customers, while at the same time ensuring their safety and security during business with your company.
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We are keen on assisting our customers whenever they need it. Our customer support team is always available for 24/7 services to our customers, 365 days a year.
